Can anyone provide any good tips on how they have managed to get their field staff more vigilant with updating the task status and sub status?
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Depending on your use of the checklist, you could add a checklist item for “set task status”
Thanks Steven.
I have that however it still gets forgotten by our field staff.
Also, sometimes on ongoing tasks, our sub-status is required to be changed multiple times.
I may have to solve this issue through ongoing field staff training.