Soive created a report on inventory items to try find an error. Have rang customer support to ask why the information is duplicated, and also showing different results to what is on our system. THe reply i received was that this happens sometimes in reports. My question is has anyone else had weird reports and did you get a solution as the help desk has not helped me.
Hi Jenny, thanks for your question. I would need to know the report name and what you’re trying to achieve to advise further on what the issue could be. Usually if data is duplicating it requires there to be a Group By added to eliminate duplication. Did you have a ticket number I could look at that has this information? If not, if you could please raise a support request with as much information as possible and allow us external access I will jump on and investigate for you.